Help & FAQ
Forkfull Help is the answers to common questions: how the weekly plan works, what the labels mean, and what to do if something looks wrong.
How it works
- 1Set your budgetOn Budget Week, slide to what you want to spend on groceries this week.
- 2Pick your storeWe list the stores near you with the most dinner deals this week. Pick one, or check a store in a nearby town.
- 3Tell us what you haveAdd food at home under Already have. We cook with it first and leave it off the cart.
- 4Build the weekWe plan the dinners around this week's sales and make one shopping cart that fits the budget.
- 5ShopOpen the cart as your list. Tick things off in the store, or share the list with someone else.
What the labels mean
- Sale
- This item is in the store's flyer this week, at that price.
- Ontario avg
- Not on sale this week, so we use the average store price in your province (from Statistics Canada). In the US there's no such list, so those lines show est.
- est.
- Our estimate, when there's no sale or average price for it.
- I have it / Have it
- Tap I have it on any cart line you already have at home. It comes off the cart total. Tap again if you need it after all.
- Already have
- Food at home that needs using up. Dinners are planned to use it first.
- Running low?
- Your every-week staples (milk, eggs…). Tell us how much is left and we only buy what's run out.
- Prep day / From prep
- Meal prep weeks: on a prep day you cook the main for the next few dinners. From prep dinners use that batch, so they're quick.
- Cheaper elsewhere
- An ingredient in your cart is noticeably cheaper at another store near you this week.
- Sale prices save you about…
- What this week's cart costs at sale prices compared with the usual price for the same food.
- Stores in nearby towns
- Stores within your distance setting that aren't in your plan yet. Tap Check deals to read their flyer and add them to your store list.
How do I…
Swap a dinner I don't like
Tap the dinner, then Try another. You can keep the same sale ingredient or use a different one. The cart updates itself.
Change the recipe itself
Tap the dinner, then Customize. Change its style (budget friendly, comfort food, meal prep and more) or get side dishes.
Save a recipe for later
Tap the ♥ on a recipe. Saved recipes are in My Kitchen.
Use my own family recipes
Premium: add them in My Kitchen, then pick them for any night of the week. Their ingredients are priced into the cart.
Plan breakfasts and lunches
Premium: add routines like oatmeal or packed sandwiches in My Kitchen, or under Breakfast & lunch on Budget Week.
Change how far I'll drive
Budget Week, Shop at: slide the distance and drag the dark pin to your home on the map.
Change who's eating
My Kitchen, Who's eating. Teens count as one and a half portions.
Share the shopping list
Shopping List, Share. Anyone with the link can see and tick the list.
Questions
Why isn't my store listed?
We only list stores with enough dinner deals in their flyer this week to plan a week. Try a higher budget or a bigger distance. New stores can take a few minutes to scan.
Why is a price different in the store?
Prices come from the store's flyer. Some sales are members-only, multi-buy, or end early. Average and estimated prices are a guide, not the shelf price.
Are the prices exact?
Sale prices are from the flyer. Everything else is an average or an estimate, so treat the total as a close guide.
What does Premium add?
The whole week (7 days, three meals), lunch routines, every-week staples, meal prep weeks, your own recipes, stores in nearby towns and unlimited swaps.
How do I cancel Premium?
On the Upgrade page, choose Cancel subscription. You move to the free plan.
What happens when the free trial ends?
You move to the free plan. Your routines, staples and recipes are kept, and come back if you upgrade.
How do I change my postal code?
Profile, Profile Info.
Something looks wrong
Use Feedback in the menu under your picture. We read every one.